Privacy Policy

1. Introduction

STAPES is committed to protecting user privacy. This policy explains which data we collect, why we process it, and your rights.

2. Data Collected

We only collect data required for client communication, support, and service improvement.

• Identity: first name, last name
• Contact details: email, phone, company
• Browsing data: viewed pages, conversion events, cookies

3. Purpose of Processing

Your data is used to:

• answer your contact requests
• provide quotes and tailored support
• send marketing updates, subject to consent
• measure site performance and improve user experience

4. Legal Basis

Processing is based on your consent, pre-contractual/contractual necessity, and STAPES legitimate interest.

5. Data Retention

Data is retained for 3 years from the last contact unless a different legal retention period applies.

6. Data Sharing

Your data is never sold. It may be shared only with technical processors (hosting, emailing, analytics) under strict contractual controls.

7. Your Rights

Under GDPR, you have the following rights:

• access
• rectification
• erasure
• portability
• objection
• restriction of processing

8. Security

We implement appropriate technical and organizational safeguards to prevent unauthorized access, loss, or disclosure.

9. Contact

To exercise your rights or ask a question about this policy: contact@stapes.fr